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Why is BBC iPlayer showing the "BBC iPlayer is currently unavailable on this device" message?

Connected TV | Update

We're aware that some s are seeing a message stating that iPlayer isn't available on their connected TV.

Image of the error message some s are seeing on their connected TV

If BBC iPlayer shows the "BBC iPlayer is currently unavailable on this device" message, we recommend that you:

Exit the iPlayer app fully and then update to the latest version of the iPlayer app from the app store.

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