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Landline to Digital Switchover

Nick Stapleton

  • If you're a BT customer and would like to find more about BT's "Connected Together" initiative, or would like to fill out an Additional Needs webform, click here.

  • If you're a BT customer and would prefer to speak to someone from their customer service team, dial 0330 1234 150.

  • To learn more about the move from landlines to digital technology, click here for advice from Ofcom, and here for advice from Age UK.

  • To speak to someone about the switchover, you can call the Ofcom Helpline on 0300 123 3333 or 020 7981 3040.

  • If you think you are being scammed, speak to the police or visit Action Fraud's website here.